Connect training to policies and obligations
Training records mean more when each item is linked to the policy or regulatory obligation it relates to. That lets you show not just that training happened, but that it covered the right things — and update it when the underlying policy changes.
Capture acknowledgement, not just attendance
A timestamped attestation — recording that a named person acknowledged a specific policy or training on a specific date — is far stronger than a sign-in sheet. Attestations should be attributable and tied to the exact version of the policy that was acknowledged.
Test understanding where it matters
Comprehension tests provide evidence that staff understood the material, not just that they received it. For higher-risk topics and teams, a short test alongside the attestation closes the gap between policy on paper and practice on the file.
Make it role-specific
A single firm-wide session is rarely enough. Evidence that higher-risk teams — for example conveyancing and probate — received targeted AML training relevant to their work. Assign training by role and department so coverage is demonstrable.
Close gaps automatically
Outstanding and overdue training is where coverage breaks down. Automated reminders and a live view of completion keep the record complete without manual chasing — and mean you can show, at any time, exactly who is outstanding.
Reglo helps firms keep this evidence organised and audit-ready — humans approve every change. AI drafts and organises; your compliance team decides.
This guide is general information for compliance teams, not legal or regulatory advice. Always refer to the SRA's current guidance and take your own professional advice where needed.